Privacy Policy
Effective: September 19, 2008
Information Collection
Visitors
In general, you can view our web pages without telling us who you are or revealing any personal information about yourself. We may track IP addresses to analyze trends, administer the site, track online usage, and gather broad information for aggregate use. IP addresses are not linked to personally identifiable information.
Cookies
A cookie is a piece of data stored on your hard drive that contains information about your computer. Cookies may also be used to enable us to track and target your interests, for the purpose of enhancing your experience on our site.
To help us conduct our business and deliver the most relevant products and services available, we gather and analyze information about our customers (among other things, by using cookies).
Registration
To enjoy all of the services of ournice.com, including a quicker checkout, access to order history and a personalized address book, you must first complete our online registration form.
Product Orders/Catalog Requests
If you place an order or request a catalog from Ournice.com, we require that you provide certain information on our online order form(s). For orders, we request you provide contact information (including your name, address, telephone number and email address, and the name and shipping address of the recipient) and financial information (including credit card number and expiration date and coupon code, if any). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, this contact information is used to get in touch with you.
Surveys and Contests
From time-to-time we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level, etc.). We will use contact information to notify the winners and award prizes. Survey information will assist us in improving our products and services, and in providing you with an enjoyable shopping experience. None of the information from a survey is used on an individual basis. All information is compiled into statistical groupings only and is not retained for any other use.
If you call or correspond with our customer service center, we will request information from you as well. The information requested depends upon the purpose of your contact, but is likely to include your name, billing address, email address, the name and shipping address of the recipient, financial information such as your credit card number and expiration date, and the order number and date.
Information and Use
Ournice.com is the sole owner of any information we collect from you. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Our primary use of the information you provide us is for billing purposes and to fill your orders. In addition however, for your convenience we also may use the information to provide other services including the following:
Gift List
Your online Gift List is a private, secure listing of your past orders, including the products you ordered previously, along with the names and addresses of your recipients.
Address Book
Online convenience - a handy reference that stores all the names and addresses of the important people in your life, saving you time when it's time to send them gifts.
Order History
You can view a secure listing of your current and past orders, as well as current shipment status.
Sharing of Information
We may occasionally partner with another party to provide specific services for us, such as providing credit card processing, shipping or promotional services. We will only provide contact information necessary for the third party to provide these services for us. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We also ask these partners to confirm that their privacy practices are consistent with ours.
We may send a catalog or e-mail promotion to you or to a recipient to whom you sent a gift. If you or your recipient do not want to receive our catalog or e-mail promotion, please click here to send us an email or write to us at the address provided below requesting to be removed from that list. Please allow up to 8 weeks for us to update our lists.
Email Communications
We may email you to communicate with you about your Internet, telephone and mail orders. You may also receive occasional email communications regarding our site, partner offers, special offers or services, products or newsletters. You may choose to stop receiving these emails at any time. Information on how to opt out of receiving email is provided with every marketing email, or you may click here to contact us or write us at the address provided below. Please be sure to include your email address, full name, and specifically what type of information you do not want to receive.
Changing or Deleting Information
You may change any contact information you have provided us by accessing the Account Services section located on the My Account button on the home page.
Data Security
We use SSL encryption and authentication technology to help protect personal information that is transmitted to us over the Internet. Although the security of online transmissions can never be 100% guaranteed, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we receive and transmit. By providing information to us you acknowledge and accept the inherent risks of data transmission via the Internet.
Third Parties
Our website may contain links to third party websites that may have privacy policies different from our own. You are advised to review the privacy policy of all third party websites before disclosing any personal information.
Privacy Policy Updates
Updates to our privacy policy will be posted on this page and will be accompanied by an "EFFECTIVE DATE" informing you of when the policy was last updated. Changes to this policy are in effect on the date posted.
Contacting Us
For customer service inquiries, please contact our Customer Service department, or call 203 572-0210 Monday-Friday, 8AM-4:30PM Eastern Standard Time.
For dealer or wholesale inquiries, please call 203 572-0210 Monday-Friday, 8AM-4:30PM Eastern Standard Time.
For questions regarding this privacy policy, please contact our Customer Service department, or call 203 572-0210 Monday-Friday, 8AM-4:30PM Eastern Standard Time.
Mailing Address:
Nice Products, LLC
5 River Road, Suite 118
Wilton, CT 06897
